E-reputation monitoring: protect your image
A negative comment can go viral in hours. A poorly managed crisis destroys years of trust. TALIA monitors your online reputation and alerts you before it's too late.
Risks to your e-reputation
What TALIA monitors for you
Brand mentions
Every mention of your brand across web, news, and social media. Nothing escapes you.
Ex: 'Your company cited in a critical investigative article'
Sentiment analysis
Real-time sentiment tracking. Detect perception drops before they become crises.
Ex: 'Negative sentiment spike detected: +40% in 24h'
Customer reviews
Monitor review platforms: Trustpilot, Google Reviews, G2, Glassdoor. AI detects trends.
Ex: '3 negative reviews posted on Trustpilot in 2 days'
Social media buzz
Twitter/X, LinkedIn, Reddit. Detect viral threads and discussions about your brand.
Ex: 'Viral Twitter thread criticizing your product'
Competitor reputation
Monitor your competitors' reputation. Their crises are your opportunities.
Ex: 'Competitor X facing backlash after data breach'
Crisis signals
AI detects emerging crises before they escalate. React proactively.
Ex: 'Unusual increase in negative mentions detected'
For every industry
B2B & SaaS
Protect your brand with clients and prospects.
E-commerce
Monitor product reviews and customer experience.
Hospitality & Travel
TripAdvisor, Booking, Google Reviews under control.
Finance & Insurance
Regulated reputation, critical trust.
Healthcare
Patient reviews, practitioner and facility reputation.
Public sector
Public opinion, perception of public policies.
Use cases
Marketing Director
Measure the impact of your campaigns on brand perception. Detect positive and negative coverage.
Communications Manager
Anticipate crises. Prepare your talking points before the press contacts you.
CEO / Founder
Weekly brief on what's being said about you. 2 minutes of reading to stay informed.
Customer Success
Detect dissatisfied customers expressing themselves online before they churn.
Frequently asked questions
How quickly does TALIA detect negative mentions?
TALIA scans continuously and generates a weekly AI brief with alerts. Critical signals are detected quickly through semantic analysis.
Can I monitor my competitors' reputation?
Yes. Add your competitors' brands and receive a comparative brief every week.
Does TALIA cover review platforms?
TALIA monitors the web, news, and social media. Articles mentioning reviews on platforms are detected by semantic AI.
Is e-reputation monitoring included in the free plan?
Yes, the free plan includes 1 monitoring category. Perfect for starting to monitor your brand.